Title: Housekeeping Manager

Department Org: Environmental Services - 108990

Employee Classification: J9 - Classified Exempt FT HSC

Bargaining Unit: Professional Staff Association

Primary Location: HSC H

Shift: 2

Start Time: 4:00p.m. End Time: 12:30a.m.

Posted Salary: Salary to commensurate with education and experience

Float: Yes

Rotate: Yes

On Call: No

Travel: No

Weekend/Holiday: Yes

Job Description:

Under the direction of the Director of Environmental Services, supervises the day-to-day custodial services operations at an assigned campus or center. The Housekeeping Manager supervises the work of custodial staff to ensure a clean and safe environment for students and staff and compliance with applicable UTMC policies, standards, and regulatory agency codes. Coordinates immediate Environmental Services and hospital response to issues or events affecting hospital/campus operations and serves as the principle Environmental Management liaison on-site for external contractors and vendors.
The Housekeeping Manager is responsible for planning, organizing, directing, and supervising activities of custodial workers engaged in providing care, cleaning, and maintenance of clinical and academic buildings, furniture, and fixtures. This position will schedule employees, assign duties, inspect work, investigate complaints regarding custodial services, and recommend corrective action. May purchase supplies and equipment, take periodic inventories, screen applicants, and train new employees. The Housekeeping Manager is responsible for assuring the highest degree of quality care is maintained at all times.

Minimum Qualifications:

1. Associates degree, vocational or technical school degree. An equivalent combination of education and experience may also be considered.
2. At least 5 years of work-related experience in working in facilities, janitorial, or custodial in a public facility or healthcare environment.
3. At least 5 years of supervisory or managerial responsibilities. An equivalent combination of education and experience may also be considered.
4. Able to read, understand, and follow written instructions, and comprehend verbal instructions given in English.
5. Specialty Training in Carpet Care, Customer Service, Floor Care and or Supervisor training.
6. Demonstrate thorough understanding of environmental service equipment, supplies, policies, and procedures.
7. Excellent oral and written communication skills required. Excellent interpersonal skills and ability to interface with a diverse and wide range of people.
8. Proficiency using internet-based programs, Microsoft Outlook, Excel, and Word.
9. Ability to prepare daily and monthly reports as established by Director.
10. Ability to manage in a diverse environment with focus on client and customer services is essential to success in this role.
11. Age Specific Competency: Able to differentiate and appropriately handle situations involving patients, visitors, and family members in various age groups.
12. Must participate in self-development programs and activities.

Preferred Qualifications:

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request.

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.