Locations
Cleveland, OH, USA · Bedford, OH, USA · Akron, OH, USA
industry
Logistics and Supply Chain
Size
1 - 10 employees
Stage
Other
founded in
2018
When your business relies on delivery, service, or installation, there’s no such thing as “just another day in the office.” Every morning brings new challenges. Changes to your schedule can occur at a moment’s notice. Traffic jams. Late shipments. Supplier backorders. Complications on the job site. The endless possibilities for delay make scheduling a nightmare. To reduce the chance of missed or late appointments, many companies opt to provide long appointment windows. But this approach leaves customers waiting around all day – creating a customer service disaster if your appointment time is missed. The solution? Pinpoint Status. Our proprietary software syncs with your customer and scheduling data to provide automated appointment reminders and accurate arrival times. With Pinpoint Status, you’ll save time and money by: - Reducing call volumes. Pinpoint Status can reduce the number of customer phone calls to one. After the first scheduling call is placed, all other communication
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