The Bitonte College of Dentistry at Northeast Ohio Medical University delivers a comprehensive predoctoral dental program grounded in patient-centered care, community engagement, and evidence-based practice. The College is committed to preparing practice-ready oral health professionals while supporting student success and meeting accreditation standards. We are seeking a Dental Dispensing Clerk to support daily clinic operations and ensure a welcoming, organized, and efficient front office experience.

At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to patient care to apply.

Starting Pay Rate Range: $20.99 – $24.12, commensurate with experience.

Benefits & Perks
NEOMED is committed to supporting your health, well-being, and long-term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive.

Healthcare Coverage
Competitive medical, dental, and vision insurance through Medical Mutual
Flexible Spending Account (FSA) or Health Savings Account (HSA)
Short- and long-term disability coverage, Long-term care coverage options, and Life insurance

Retirement
State retirement plan with 14% employer contribution to help you plan for the future

Paid Time Off
Generous vacation and sick leave, in addition to 11 paid holidays each year

Additional Benefits
Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification
Employee wellness activities and initiatives that support a healthy work-life balance

This position provides clinical and operational support within a dental school clinical environment. Responsibilities include operation of the dental dispensary, radiographic procedures and on-site training in instrument processing and sterilization. Required to assist with sedation monitoring under supervision and support of faculty and students during clinical sessions.

Dispensing and Inventory Support: Prepare and dispense dental material, instruments and equipment as requested, ensuring students, faculty and clinical staff have timely access to instruments and materials for patient care. Assemble and dispense procedure-specific instrument trays and supplies. Inspect instruments for cleanliness, function and damage. Maintain accurate inventory records and ensure stock levels are adequate. Monitor expiration dates and dispose of outdated materials properly. Assist with ordering and restocking supplies as needed to ensure smooth clinic operations.

Sterilization and Compliance: Ensure all dental instruments and equipment are properly cleaned, sterilized, and stored according to infection control protocols. Maintain accurate inventory levels by stocking, organizing and replenishing supplies. Monitor inventory usage and notify supervisor when stock levels need reordering. Receive, inspect, label and store incoming shipments according to established procedures. Follow safety and health regulations in handling and disposing of dental materials. Maintain sterilization logs and compliance documents.

Administrative and Customer Support: Record and track dispensed materials for billing and usage reports. Assist dental professionals with locating and retrieving necessary supplies. Provide basic guidance on the proper use and storage of dental materials. Handle clerical tasks such as data entry, filing, and processing supply orders.

Sedation Support: Within training and policy limits, assist licensed providers with preparation for sedation procedures. Monitor sedated patients under direct supervision and document vital signs as required. Support patient recovery and discharge processes according to clinic protocols.

Student and Faculty Support: Provide operational assistance to students during clinical sessions. Explain dispensary procedures and clinic workflows. Respond to routine questions regarding equipment and supplies.

Other Duties: Perform other duties as assigned.

Must be able to utilize a phone, computer and other office equipment. Ability to stand for extended periods and perform repetitive motions. Ability to lift and transport instrument trays and supply containers (up to 30 lbs.). Ability to bend, reach, push as required to stock inventory. Appropriate personal protective equipment (PPE) is required while working in designated clinical areas.

In an effort to keep our campus community as healthy and safe as possible, NEOMED may require vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for those individuals with valid medical reasons, sincerely held religious beliefs and matters of conscience.