Join Northeast Ohio Medical University’s (NEOMED) Office of Student Services
NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking an Assistant Director, Student Conduct and Compliance, who wants to contribute to meaningful work in a collaborative academic environment. Play a vital role in shaping the student experience by overseeing student conduct processes, supporting student success and well-being, and leading educational initiatives that foster professionalism, accountability, and an inclusive campus community.

At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply.

Starting Salary: $56,000

Benefits & Perks
NEOMED is committed to supporting your health, well-being, and long-term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive.

Healthcare Coverage
Competitive medical, dental, and vision insurance through Medical Mutual
Flexible Spending Account (FSA) or Health Savings Account (HSA)
Short-and long-term disability coverage, Long-term care coverage options, and Life insurance

Retirement
State retirement plan with 14% employer matching to help you plan for the future

Paid Time Off
Generous vacation and sick leave, in addition to 11 paid holidays each year

Additional Benefits
Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151)
Educational benefits with our partner universities (Policy#3349-07-45)
Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification
Employee wellness activities and initiatives that support a healthy work-life balance

A key member of the Office of Student Services and the Dean of Students leadership team, the Assistant Director is responsible for receiving, triaging, and routing all online and other written reports related to student conduct/professionalism, suspected incidents of hazing, testing irregularities, violations of law, allegations of hate/bias, CARE Team referrals, and/or others as appropriate. Of the above mentioned reports, as the University’s Conduct Officer, the incumbent reviews, investigates, processes, adjudicates and responds to inquiries regarding alleged violations of University policies by students and student organizations, administering a student conduct process that is educational and fair-minded by serving as the primary investigator for allegations of student conduct and as a hearing officer. The Assistant Director also organizes and facilitates mandatory and voluntary educational outreach and training programs, monitors data and trends, and submits reports as appropriate.

Student Conduct Management: Manages the daily operations of the office by adjudicating cases, serving as the primary investigator, assisting with the oversight of operations for informal and formal hearings and training/supporting the student conduct hearing pool. Administers a student conduct process that is educational, fair-minded, timely, caring and grounded in the ideal of promoting holistic student development through restorative justice. Investigation may include, but is not limited to, conducting interviews with witnesses, collaborating with University and/or local law enforcement, reviewing surveillance footage, and drafting reports regarding the investigations. Maintains conduct records and database software to ensure privacy of records and adherence to FERPA. Recruits and trains members of the Student Conduct Hearing Board pool as well as others who aid the student conduct process as support persons, witnesses, and complainants.

Student Civil Rights Investigation: Serves as the primary EEO officer for student cases. Investigates reports of possible Civil Rights violations in accordance with institutional policies and laws. Offers appropriate resources and guidance to students who experience incidents. Inform students, faculty, and staff about bias-related policies, best practices, and proactive strategies for creating a safe and respectful educational environment.

Student Success: Maintains effective relationships and processes that contribute to students’ academic and personal success. Maintains a comprehensive list of student resources. Assists with processing of Emergency Funds. Assists with overflow of CAPP-related duties.

CARE Team: Serves as a member of and assists with management of the NEOMED CARE Team.

Federal, State, and Local Compliance/Reporting: Ensures student compliance with mandatory training. Reports accurate, timely data.

Budget Oversight: Oversees budgets related to above.

Other Duties: Perform other duties as assigned.

Must be able to utilize a phone, computer and other office equipment.

In an effort to keep our campus community as healthy and safe as possible, NEOMED may require vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for those individuals with valid medical reasons, sincerely held religious beliefs and matters of conscience.