Director, Student Success (COP)

Northeast Ohio Medical University
Northeast Ohio Medical University

USD 60,356-71,422 / year

Posted on Jun 13, 2026

Posting Details

Position Information
Position Title Director, Student Success (COP)
Position Type Admin/Professional
Department College of Pharmacy, Office of the Dean
Full or Part Time Full Time
Pay Grade MN10
Position Summary Information
Department Specific Information
Join Northeast Ohio Medical University’s (NEOMED) College of Pharmacy
NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking a Director, Student Success, in the College of Pharmacy, who wants to contribute to meaningful work in a collaborative academic environment.

At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply.

Starting Salary Range: $60,356 – $71,422, commensurate with experience

Benefits & Perks
NEOMED is committed to supporting your health, well-being, and long-term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive.

Healthcare Coverage
Competitive medical, dental, and vision insurance through Medical Mutual
Flexible Spending Account (FSA) or Health Savings Account (HSA)
Short-and long-term disability coverage, Long-term care coverage options, and Life insurance

Retirement
State retirement plan with 14% employer matching to help you plan for the future

Paid Time Off
Generous vacation and sick leave, in addition to 11 paid holidays each year

Additional Benefits
Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151)
Educational benefits with our partner universities (Policy#3349-07-45)
Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification
Employee wellness activities and initiatives that support a healthy work-life balance
Summary
The College of Pharmacy’s Director for Student Success is engaged with students in all phases of the process that leads to the successful completion of the PharmD degree, from admissions through graduation. The Director for Student Success works in collaboration with the university’s centralized admissions and student services offices and provides oversight of all aspects of pharmacy student affairs, including student services, student advising, and student promotion.
Principal Functional Responsibilities
Admissions: Work in collaboration with the university’s Senior Executive Director, Strategic Enrollment Initiatives and the university’s centralized admissions office, and the Assistant Dean of Admissions to assist in the pharmacy student recruitment and admissions process.
Student Services: Serve as the first point of contact for pharmacy students with respect to student services. Work in collaboration with the university’s centralized Student Services office to ensure pharmacy students’ student services needs are addressed. Supplement the work of the centralized Student Services with extra support in the areas of early identification of struggling students, pharmacy student organizations and student leaders. Address student professionalism concerns. Serve as the student advocate for pharmacy students in academic and student conduct proceedings and guide students through the absence policies. Oversee career advising for pharmacy students. Provide oversight for the residency, fellowship, and workplace application process for pharmacy students. Provide oversight of the College’s Teaching and Learning Certificate Program. Provide support and oversight of student events. Create programming that supports student success, wellness and leadership.
Administrative: Oversee the budget and budget request process for the Office of Student Success. Provide oversight for the completion of relevant parts of the University and College strategic plans. Represent the College on university committees related to students. Provide oversight to ensure that the college meets all Accreditation Council for Pharmacy Education (ACPE) standards related to student services and admissions.
Other Duties: Perform other duties as assigned.
Qualifications
  • Master’s degree in education, counseling, or related field.
  • Experience in student services/student affairs in higher education.
Preferred Qualifications
  • Prior experience working in a pharmacy school/college.
  • Prior experience in predoctoral pharmacy student affairs/student services.
  • Knowledge of, and experience with, accreditation of pharmacy education programs by the Accreditation Council for Pharmacy Education (ACPE).
Physical Requirements
Must be able to utilize a phone, computer and other office equipment.

Posting Detail Information
NEOMED Campus Safety Guidelines
In an effort to keep our campus community as healthy and safe as possible, NEOMED may require vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for those individuals with valid medical reasons, sincerely held religious beliefs and matters of conscience.
Close Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What are your salary expectations for this position?

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
  3. Statement of Values
Optional Documents