Director, Operations

Northeast Ohio Medical University

Northeast Ohio Medical University

Operations
USD 78,286-92,680 / year
Posted on Mar 13, 2026

Director, Operations

Please see Special Instructions for more details.

As part of your application, please submit a brief statement of values (less than 250 words) describing how your personal and professional values align with NEOMED’s core values of Integrity, Collaboration, and Excellence. We are seeking individuals who not only bring strong skills and experience, but also demonstrate a commitment to these values in their work performance.

Posting Details

Position Information
Position Title Director, Operations
Position Type Admin/Professional
Department College of Pharmacy, Office of the Dean
Full or Part Time Full Time
Pay Grade MN12
Position Summary Information
Department Specific Information
Join Northeast Ohio Medical University’s (NEOMED) College of Pharmacy
NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking a Director of Operations who wants to contribute to meaningful work in a collaborative academic environment.

At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply.

Starting Salary Range: $78,286 – $92,680, commensurate with experience

Benefits & Perks
NEOMED is committed to supporting your health, well-being, and long-term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive.

Healthcare Coverage
Competitive medical, dental, and vision insurance through Medical Mutual
Flexible Spending Account (FSA) or Health Savings Account (HSA)
Short-and long-term disability coverage, Long-term care coverage options, and Life insurance

Retirement
State retirement plan with 14% employer matching to help you plan for the future

Paid Time Off
Generous vacation and sick leave, in addition to 11 paid holidays each year

Additional Benefits
Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151)
Educational benefits with our partner universities (Policy#3349-07-45)
Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification
Employee wellness activities and initiatives that support a healthy work-life balance
Summary
Responsible for overseeing and optimizing administrative, financial and operational functions for the institutional unit assigned. This role ensures efficient resource allocation, budget management, and compliance with institutional and regulatory policies to support the academic, clinical, and research missions. The director collaborates with leadership, faculty, and staff to drive strategic initiatives and operational excellence. Position includes thorough review, management and planning of financial and human resources, design, implementation and direction of new policies.
Principal Functional Responsibilities
Operational and Strategic Leadership: Provide leadership for operations, communications, strategic initiatives, creative and economic endeavors. Establish streamlined processes and procedures within the assigned area. Knowledge of management principles involved in strategic planning, space and resource allocation, research operations, and coordination of people and resources. Prioritize and manage multiple projects and competing interests with efficiency and relative independence. Participate in the accreditation process for assigned unit.

Financial Management and Budgeting: Responsible for fiscal planning and oversight of assigned area. Develop and execute a budget and operational plan including oversight of the annual budget process. Facilitate budget development by engaging and coordinating with key constituents to balance the delivery of programs with available financial resources. Optimize financial resources to support academic programs, research, and faculty development. Track expenditures, reconcile P-cards, financial forecasting, variance reporting and develop financial reports as needed.

Human Resources and Workforce Management: Represent the college, department or institution on all personnel matters, hiring, offers and negotiations, contracts, strategic hires, start-up packages, position planning, position descriptions, performance management, and faculty by laws matters. Serve as a liaison with Human Resources and Legal.

Stakeholder and External Relations: Liaise with internal and external constituencies, utilizing excellent interpersonal (oral and written) communication skills to effectively interact with stakeholders, collaborators, investigators, team members, students, and funding agencies.

Policies and Procedures: Design and implement policies and procedures and work with appropriate groups across the institution to address operational issues. Develop project plans including goals and deadlines, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources. Skill in examining and re-engineering operations and procedures and contributing to the development and implementation of new strategies, policies, and procedures.

Other Duties: May manage or assist with events for assigned unit. Perform other duties as assigned.
Qualifications
  • Bachelor’s degree and a minimum of 6 years of related experience or equivalent combination of education and relevant experience.
  • Demonstrated superior writing and communication skills
  • Proficient in Microsoft Office Suite, particularly Excel
Preferred Qualifications
  • Master’s degree in higher education administration, business administration, or related field
  • Experience in higher education setting
  • Experience in finance, grants, contracts and research, academic, human resources, faculty affairs, and accounting processes, or operations management
Physical Requirements
Must be able to utilize a phone, computer and other office equipment.
Posting Detail Information
NEOMED Campus Safety Guidelines
In an effort to keep our campus community as healthy and safe as possible, NEOMED may require vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for those individuals with valid medical reasons, sincerely held religious beliefs and matters of conscience.
Close Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What are your salary expectations for this position?

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Statement of Values
Optional Documents
  1. Cover Letter/Letter of Application