Financial Aid Counselor

Northeast Ohio Medical University

Northeast Ohio Medical University

Accounting & Finance, Software Engineering, Legal
USD 37,680-39,002 / year
Posted on Sep 12, 2025

Financial Aid Counselor

Posting Details

To create a Posting, first complete the information on this screen, then click the Next button or select the page in the left hand navigation menu. Proceed through all sections completing all necessary information. To submit the Posting to Human Resources, you must go to the Posting Summary Page by clicking on the Next button until you reach the Posting Summary Page or select Posting Summary Page from the left navigation menu. Once a summary page appears, hover your mouse over the orange Action button for a list of possible approval step options.

Position Information
Position Title Financial Aid Counselor
Position Type Admin/Professional
Department Admissions and Financial Aid
Full or Part Time Full Time
Pay Grade MN6
Position Summary Information
Summary
Responsible for advising students and families on financial aid programs, eligibility requirements, and application processes. This role involves reviewing and processing financial aid applications, ensuring compliance with federal, state, and institutional policies, and providing exceptional customer service to assist students in achieving their educational goals.
Principal Functional Responsibilities
Student Advising and Support: Provide personalized financial guidance to both prospective and continuing students, ensuring they understand and secure funding for their education. Using a case-management approach, collaborate with financial aid and admissions teams to develop tailored financing plans. Upon a student’s commitment to NEOMED, assist with financial planning and matriculation tasks to support enrollment. Lead financial wellness initiatives, scholarship education, and loan counseling while partnering with stakeholders to maximize available aid and promote responsible debt management.
Financial Aid Processing: Manage financial aid awarding for an assigned caseload, collaborating with senior staff to ensure accuracy and compliance. Responsibilities include verifying application materials, packaging aid using federal and institutional methodologies, resolving discrepancies in applications and loan origination, and completing Return of Title IV calculations. Counsel students on Satisfactory Academic Progress, assess their academic standing, and communicate with those not meeting university requirements. May be required to process requests for funding through the Veterans Affairs Administration.
Financial Aid Compliance and Office Support: Support compliance and office management by staying informed on federal, state, and institutional aid regulations through professional development. Assist in maintaining the Financial Aid Policy and Procedures Manual, participate in annual quality improvement efforts to enhance operations and student experience, and work in alignment with the university’s Strategic Plan.
Other Duties: Perform other duties as assigned.
Qualifications
  • Bachelor’s degree.
  • Minimum one year of experience in a higher education financial aid office (this requirement may be fulfilled through employment as a graduate assistant) or financial institution in a customer-facing capacity.
  • Working knowledge of Federal financial aid websites and software, including but not limited to FAA Access to CPS Online, EdConnect, NSLDS, and the COD Mainframe.
Preferred Qualifications
  • Master’s degree.
  • Experience with Ellucian Banner, financial aid, and billing module, and extensive computer experience with Microsoft Office Suite software.
Physical Requirements
Must be able to utilize a phone, computer, and other office equipment. Ability to work nights and weekends during peak seasons and to travel for conference training opportunities.

Department Specific Information
Starting salary range $37,680-$39,002, commensurate with experience.

Posting Detail Information
NEOMED Campus Safety Guidelines
In an effort to keep our campus community as healthy and safe as possible, NEOMED may require vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for those individuals with valid medical reasons, sincerely held religious beliefs and matters of conscience.
Close Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Do you have experience with Ellucian Banner?
    • Yes
    • No
  2. Please explain all relevant work experience.

    (Open Ended Question)

  3. Do you have a Bachelor's degree?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
  3. Statement of Values
Optional Documents