The Business Manager for Executive Education supports and promotes the programmatic mission of the Institute of Health Care Executive Education and Leadership. This position provides administrative management of the operations for the Institute and an exceptional customer experience for professional learners (including C-Suite level) in representation and support of Executive Education programs. The position will work closely with the Director of Operational Excellence and program representatives to provide learner and faculty support, communication, logistics, and processing to ensure the implementation and evaluation of the Executive Education training platform and programs through a concierge customer journey experience. This position will interface with all levels of the organization and is the primary point of contact between the Institute, hospital affiliates, clinical professional learners, and external customers.

Northeast Ohio Medical University is an AA/EEO Employer. The university has a strong commitment to the principles of diversity and inclusion and to maintaining working and learning environments that are free from all forms of discrimination. Women, individuals with disabilities, veterans and minorities are strongly encouraged to apply.

Pay Grade: 7
Starting Salary Range: $41,156 – $48,701
Location: Rootstown, OH

Benefits Offerings Include:
- Hybrid Workplace (Up to two days remote after 6 months; Policy Number: 3349-7-151) 
- Training Offerings, including LSS Green & Yellow Belt and other professional development
- Competitive Health, Vision, Dental
- Flexible Spending Account
- State Retirement with 14% matching
- Excellent Vacation and Sick Time
- 11 Paid Holiday Days
- Wellness Offerings
- Short and Long Term Disability Coverage
- Long Term Care Coverage Offerings
- Life Insurance
For additional details visit: https://www.neomed.edu/hr/benefits/

Administrative Management:

Program Communication and Coordination:

Other duties as assigned.

Education/Degrees: Bachelor’s degree or the equivalent in education and experience required. Program coordination and communication providing excellent customer service and experience working with high level health care professionals or adult professional learners is required.

Experience: 1-3 years related work experience in an academic, healthcare, or professional setting. Excellent computer skills with Microsoft Office Suite are required. Experience in customer service preferred. Learning management system experience is preferred.

Core Competencies

Education/Degrees: Bachelor’s degree or the equivalent in education and experience required. Program coordination and communication providing excellent customer service and experience working with high level health care professionals or adult professional learners is required.

Experience: 1-3 years related work experience in an academic, healthcare, or professional setting. Excellent computer skills with Microsoft Office Suite are required. Experience in customer service preferred. Learning management system experience is preferred.

Must be able to utilize a phone, computer and screen and other office equipment. While performing the duties of the job, the employee is frequently required to sit; talk; or hear and occasionally stand, walk, reach, stoop, or kneel. Must be able to occasionally lift up to 25 pounds.

NEOMED is committed to providing equal employment opportunities to qualified applicants without discrimination on the basis of age, color, disability, gender identity or expression, genetic information, national origin, race, religion, sex, sexual orientation, transgender status, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, status as a foster parent, veteran status or any other category protected by applicable state or federal law. As an Equal Opportunity Employer, NEOMED also affirms its commitment to nondiscrimination in its employment policies and practices. In compliance with Title IX (20 U.S.C Sec. 1681 et seq.), NEOMED prohibits sex discrimination, including sexual harassment.

For concerns regarding discrimination, please contact:
Associate Director of Diversity, Equity and Inclusion & Title IX Coordinator
Northeast Ohio Medical University, G-212B
4209 St. Rt. 44, PO Box 95, Rootstown, OH 44272
Email: momalley@neomed.edu

NEOMED requests that you provide the voluntary information requested below. It will be kept separate from your application, in a confidential and limited access file, to be used for statistical compilation and analysis for Human Resources record keeping and reporting purposes. Your response will not be used in any way to determine your eligibility for employment. Your cooperation is greatly appreciated.

The Northeast Ohio Medical University is committed to assisting all members of the NEOMED community in providing for their own safety and security. The annual security report is available on the NEOMED website at https://www.neomed.edu/police/clery-act/annual-report/.
The annual security report contains information regarding campus security and personal safety including topics such as: crime prevention, authority of university police and security officers, crime reporting policies, and other matters of importance related to security and safety on campus.

Additionally, the report contains information about crime statistics for the three previous calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by NEOMED; and on public property within, or immediately adjacent to and accessible from the campus.

If you would like a paper copy of this report, please email police@neomed.edu or call the Department of Public Safety at 330.325.5911 to request a copy.

This information is required by law and is provided by the Northeast Ohio Medical University Department of Public Safety.