Assistant Director, Credentialing

Northeast Ohio Medical University

Northeast Ohio Medical University

Posted on Tuesday, August 15, 2023

Please see Special Instructions for more details.

To continue our efforts to keep the campus community as healthy and safe as possible, NEOMED will now require COVID-19 and influenza vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for those individuals with valid medical reasons, sincerely held religious beliefs and matters of conscience.

Posting Details

Position Information
Position Title Assistant Director, Credentialing
Staff/Faculty
Position Type Admin/Professional
Full or Part Time Full Time
Position Summary Information
Summary
The Assistant Director (AD) of Credentialing is responsible for the efficient, effective, and centralized process of ensuring student credential opportunities, verification, compliance and remediation for all NEOMED students. Participates in the development and implementation of credentialing processes and procedures; oversees the Credentialing Review Committee responsible for approving and implementing all student credentials; and interfaces with the colleges to ensure that appropriate credential opportunities are provided, and compliance is met for students to meet the eligibility requirements for any academic and clinical opportunities and that accreditation and college requirements are met. Recommends policies pertaining to the collection, maintenance and reporting of credentials and credential compliance and ensures that FERPA and HIPAA policies are followed; oversees the resources, technologies, strategic planning and implementation, student communications, and daily operational management of the Credentialing Office and identifies challenges and solutions to improve student education around credentialing and compliance and supports student progression; collaborates with third party entities involved in credentialing and electronic platforms for the management of credentials. Manages student insurance requirement (enrollment and waiver), toxicology screenings, immunization clinics, credentialing clearance for rotating students, and credentialing requirements including trainings and criminal background checks.

Northeast Ohio Medical University is an AA/EEO Employer. The university has a strong commitment to the principles of diversity and inclusion and to maintaining working and learning environments that are free from all forms of discrimination. Women, individuals with disabilities, veterans and minorities are strongly encouraged to apply.

Pay Grade: 7
Starting Salary Range: $41,156 – $48,701
Location: Rootstown, OH

Benefits Offerings Include:

- Hybrid Workplace
- Competitive Health, Vision, Dental
- Flexible Spending Account
- State Retirement with 14% matching
- Excellent Vacation and Sick Time
- 11 Paid Holiday Days
- Wellness Offerings
- Short and Long Term Disability Coverage
- Life Insurance
For additional details visit: https://www.neomed.edu/hr/benefits/
Principal Functional Responsibilities
1) Oversee the efficient, effective, and centralized process of ensuring student credential opportunities, credential verification, credential compliance and credential remediation for all NEOMED students; participates in the development and implementation of credentialing processes and procedures; recommends policies pertaining to the collection, maintenance and reporting of credentials and credential compliance and ensures that FERPA and HIPAA policies are followed.
2) Oversee the Credentialing Review Committee responsible for approving and implementing all student credentials; interfaces with the colleges to ensure that appropriate credential opportunities are provided, and compliance is met for students to meet the eligibility requirements for any academic and clinical opportunities and that accreditation and college requirements are met.
3) Collaborate with third party entities involved in credentialing and electronic platforms for the management of credentials.
4) Manage the resources, technologies, strategic planning and implementation, and daily operational management of the Credentialing Office and identifies challenges and solutions to improve student education around credentialing and compliance and supports student progression.
5) Manage student insurance, toxicology screenings, immunization clinics, credentialing clearance for rotating students, and credentialing requirements including trainings and criminal background checks.
6) Perform other duties as assigned
Qualifications
Education/Degrees: Bachelor’s degree in health care, business administration, higher education or related field required. Master’s degree in higher education, student affairs, or health care preferred. Certified Provider Credentialing Specialist (CPCS) designation preferred.

Experience: Minimum of two years of administrative experience in health records, medical office or higher education. Prior experience with health records, student services, compliance and related experiences in a medical or higher education organization preferred. Experience with customer service, policy development, supervision and budgeting.
Key Skills, Personal Characteristics, and Key Competencies
  • Strong commitment to customer service and student success.
  • Excellent organizational skills, attention to details, and meeting of deadlines.
  • Strong interpersonal and organizational skills.
  • Excellent facility with technology, electronic documents, credentialing applications and systems.
  • Project management skills: multi-task and manage multiple overlapping timelines and deadlines.
  • Ability to identify and improve efficiencies, recommend policies and procedures to ensure most effective management of credentialing and ease of use by students.
  • Strong skills in managing the personnel and resources associated with these functional areas for effective and efficient delivery to students.
  • Commitment to student confidentiality and adherence to student privacy, FERPA and HIPAA regulations.

Core Competencies
Leadership: NEOMED creates positive change by educating and training Ohio’s next generation of health professionals, educators and researchers through experiential learning, high-impact research, strategic partnerships and innovation. By designing an environment where ideas and connections can flourish, NEOMED is transforming health care.

Exceptional Experience: By creating a welcoming, supportive and well-resourced environment, NEOMED sets the stage for meaningful interactions among its students, faculty, staff, alumni, partners and community members. The University empowers every individual to participate fully in the campus experience and the community that NEOMED serves.

Diversity, Equity and Inclusion: NEOMED recognizes, appreciates and celebrates all of the ways-from backgrounds to viewpoints-that people are different. The University’s culture is grounded in respect and thrives on the uniqueness of each individual. NEOMED encourages everyone’s participation by fostering policies and practices that ensure fair and just access, treatment and opportunities for all.

People: Talent is NEOMED’s most valuable asset. The University invests in developing its faculty and staff to realize their fullest potential. As it works to attract and retain a diverse workforce and student body, NEOMED embraces opportunity and growth across all levels of the institution.

Preferred Qualifications
Master’s degree in higher education, student affairs, or health care preferred. Certified Provider Credentialing Specialist (CPCS) designation preferred. Prior experience with health records, student services, compliance and related experiences in a medical or higher education organization preferred.
Physical Requirements
Must be able to utilize a phone, computer and screen and other office equipment. While performing the duties of the job, the employee is frequently required to sit; talk; or hear and occasionally stand, walk, reach, stoop, or kneel. Must be able to occasionally lift up to 25 pounds.
Posting Detail Information
NEOMED EEO Statement
NEOMED is committed to providing equal employment opportunities to qualified applicants without discrimination on the basis of age, color, disability, gender identity or expression, genetic information, national origin, race, religion, sex, sexual orientation, transgender status, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, status as a foster parent, veteran status or any other category protected by applicable state or federal law. As an Equal Opportunity Employer, NEOMED also affirms its commitment to nondiscrimination in its employment policies and practices. In compliance with Title IX (20 U.S.C Sec. 1681 et seq.), NEOMED prohibits sex discrimination, including sexual harassment.

For concerns regarding discrimination, please contact:
Molly O’Malley
Associate Director of Diversity, Equity and Inclusion & Title IX Coordinator
Northeast Ohio Medical University, G-212B
4209 St. Rt. 44, PO Box 95, Rootstown, OH 44272
Email: momalley@neomed.edu

NEOMED requests that you provide the voluntary information requested below. It will be kept separate from your application, in a confidential and limited access file, to be used for statistical compilation and analysis for Human Resources record keeping and reporting purposes. Your response will not be used in any way to determine your eligibility for employment. Your cooperation is greatly appreciated.
Notification of Annual Security Report.
The Northeast Ohio Medical University is committed to assisting all members of the NEOMED community in providing for their own safety and security. The annual security report is available on the NEOMED website at https://www.neomed.edu/police/clery-act/annual-report/.
The annual security report contains information regarding campus security and personal safety including topics such as: crime prevention, authority of university police and security officers, crime reporting policies, and other matters of importance related to security and safety on campus.

Additionally, the report contains information about crime statistics for the three previous calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by NEOMED; and on public property within, or immediately adjacent to and accessible from the campus.

If you would like a paper copy of this report, please email police@neomed.edu or call the Department of Public Safety at 330.325.5911 to request a copy.

This information is required by law and is provided by the Northeast Ohio Medical University Department of Public Safety.
Close Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a bachelor’s degree in health care, business administration, or higher education?
    • Yes
    • No
  2. * Do you have a minimum of two years of administrative experience in health records, medical office or higher education?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents