Level20 is a business incubator for Progressive that develops, builds, and launches new businesses, products, and services that address real-world problems. The organization focuses on unmet customer needs beyond insurance, using collaboration, technology, and human insight to design practical solutions. Cross-functional teams test and iterate initiatives, with the ability to rethink or end products that do not perform. Level20 serves individuals and businesses seeking solutions to everyday challenges and aims to create businesses that deliver tangible results. The incubator operates with backing and resources from Progressive to scale offerings across broad customer segments.