As a centralized support representative, you’ll play a key role expediting the collection process of a claim – making use of Progressive systems and databases to retrieve claim and contact information. Supporting our National Salvage Unit, you’ll research and route documents to proper location in addition to other administrative tasks essential to the salvage process.

Must-have qualifications:

High School diploma/GED equivalent or higher and a minimum of one-year relevant work experience.
Work or educational experience must include:
- Customer service or sales.
- Fast paced and changing environment.
- Multitasking and time management skills.
- Effectively communicating verbally and in writing.
- Computer skills.

Preferred skills

Solid written and verbal communication skills
Ability to handle high volume that comes with working in a multifaceted administrative environment
Strong customer service, telephone and follow-up skills

Location: Preferred candidates are local to the Cleveland, OH area and will be in office 5 days a week.

Schedule: Mon - Fri, 8am - 4:30pm ET

Compensation:

$17.00/hour
Gainshare bonus up to 16% of your eligible earnings based on company performance

Benefits:

401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off, including volunteer time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Onsite gym & healthcare at large locations

Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

Job

: Administrative

Primary Location

: United States-Ohio-Mayfield Village

Schedule

: Full-time

Employee Status

: Regular

Work From Home: No

Apply now

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