Claims Administrative Support Specialist



Administration, Customer Service
Lansing, MI, USA
Posted on Thursday, July 11, 2024
Claims Administrative Support Specialist

Job Number

: 231901

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As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

You must reside within 50 miles of Progressive's Lansing, Michigan Claims office.

Must-have qualifications:
    • High school diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience.
    • Instead of the above, one year of post-secondary education.
    Preferred skills:
    • Proficiency using office equipment.
    • Proven organizational skills.
    • Ability to multi-task and quickly switch duties.
    • Communication skills with the ability to work in a team-environment.
    • Customer service and follow-up skills.
    Schedule: Monday-Friday, 8:00am-5:00pm.
    • $19.96-$20.59/ hour.
    • Gainshare bonus up to 16% of your eligible earnings based on company performance.


    • 401(k) with dollar-for-dollar company match up to 6%.
    • Medical, dental & vision, including free preventative care.
    • Wellness & mental health programs.
    • Health care flexible spending accounts, health savings accounts, & life insurance.
    • Paid time off, including volunteer time off.
    • Paid & unpaid sick leave where applicable, as well as short & long-term disability.
    • Parental & family leave; military leave & pay.
    • Diverse, inclusive & welcoming culture with Employee Resource Groups.
    • Career development & tuition assistance.

    Equal Opportunity Employer

    Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

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    : Administrative

    Primary Location

    : United States-Michigan-Lansing


    : Full-time

    Employee Status

    : Regular
    Work From Home: No