Claims Administrative Support Specialist



Administration, Customer Service
Albany, NY, USA
Posted on Thursday, July 11, 2024
Claims Administrative Support Specialist

Job Number

: 231861

Join Forbes’ 2024 Best Employer for Diversity!

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Must-have qualifications
  • High school diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
  • Instead of the above, one year of post-secondary education
Preferred skills
  • Proficiency using office equipment
  • Proven organizational skills
  • Ability to multi-task and quickly switch duties
  • Communication skills with the ability to work in a team-environment
  • Customer service and follow-up skills
Schedule: Monday-Friday 8:00 AM - 5:00 PM (40 hours per week); Possibility for some/all days to be in office. Work from home is based on business need after onboarding is complete.

Selected candidates may be required to obtain a notary license after employment at the companies expense.

  • $19.00-$20.00/ hour
  • Gainshare bonus up to 16% of your eligible earnings based on company performance.


  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at


: Administrative

Primary Location

: United States-New York-Albany


: Full-time

Employee Status

: Regular
Work From Home: No