Claims Adjuster Trainee



Billings, MT, USA · Butte, MT, USA · Bozeman, MT, USA · Missoula, MT, USA · Kalispell, MT, USA
Posted on Saturday, July 6, 2024
Claims Adjuster Trainee

Job Number

: 231806

Join Forbes’ 2024 Best Employer for Diversity!

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a remote position. Candidates must reside in or near Billings, Bozeman, Butte, Missoula, or Kalispell, MT.

Duties & responsibilities (upon completion of training)

  • Determine coverage
  • Determine liability (who’s at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

  • Three years of relevant work experience OR
  • Bachelor’s degree OR
  • Two years relevant work experience and an associate degree

Schedule: During training, Monday - Friday, 8:30am - 5:30pm; after training, you'll work Monday - Friday, 8:00am - 5:00pm, 8:30am - 5:30pm, or 9am - 6pm.


  • Once you complete training (which includes passing any necessary testing requirements), your salary will be $51,000 - $53,000/year, however, during training, you will be paid an hourly rate based on your annual salary
  • Gainshare bonus up to 16% of your eligible earnings based on company performance


  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

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Equal Opportunity Employer

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: Claims

Primary Location

: United States-Montana-Billings

Other Locations

: United States-Montana-Kalispell, United States-Montana-Butte, United States-Montana-Missoula, United States-Montana-Bozeman


: Full-time

Employee Status

: Regular
Work From Home: No