PIP Litigation Representative



Plymouth, MI, USA · Kalamazoo, MI, USA · Lansing, MI, USA · Saginaw, MI, USA · Grandville, MI, USA · Sterling Heights, MI, USA
Posted on Tuesday, July 2, 2024
PIP Litigation Representative

Job Number

: 231755

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As a Personal Injury Protection (PIP) litigation representative on our Claims team, you'll have a crucial role in ensuring the claims process runs efficiently for our customers. In this role, you'll resolve payment disputes on personal injury claims, such as denied medical services. Along with evaluating medical reports, you'll prepare written documentation to bring successful resolution to claims.

This is a hybrid role. You’ll be expected to report to a Michigan claims office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Duties & Responsibilities

  • Develop and document strategy for dispute resolution.
  • Review arbitration requests and lawsuits to determine actions warranted.
  • Consults and negotiates with legal counsel – in house and external.
  • Documents and forwards hearing notices.
  • Review and respond to defense bills, settlement terms and other communication.

Must-have qualifications

  • Four years of relevant work experience with one year in claims handling.
  • OR Associate's degree and three years relevant work experience with one year in claims handling.
  • OR Bachelor's degree and one year in claims handling.


  • Commensurate with experience, salary range depends on office location.
    • Plymouth & Sterling Heights: $69,600 - $85,100/ year.
    • Lansing, Kalamazoo, Saginaw, & Grandville: $59,800 - $77,400/ year.
  • Gainshare bonus up to 16% of your eligible earnings based on company performance.


  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Equal Opportunity Employer

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: Claims

Primary Location

: United States-Michigan-Plymouth

Other Locations

: United States-Michigan-Saginaw, United States-Michigan-Grandville, United States-Michigan-Kalamazoo, United States-Michigan-Sterling Heights, United States-Michigan-Lansing


: Full-time

Employee Status

: Regular
Work From Home: No