Claims Adjuster Trainee



Fort Lauderdale, FL, USA
Posted on Friday, June 28, 2024
Claims Adjuster Trainee

Job Number

: 231597

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

You must reside within 30 miles of Progressive's Fort Lauderdale Claims office at 3250 W. Commercial Blvd, Suite 200, Fort Lauderdale, FL 33309.

Duties & responsibilities (upon completion of training)

  • Determine coverage
  • Determine liability (who’s at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

  • Three years of relevant work experience OR
  • Bachelor’s degree OR
  • Two years relevant work experience and an associate degree

Schedule: Training: Monday to Friday 830am - 530pm. Training will take place in the Fort Lauderdale location. Post-Onboarding: Monday to Friday 9am - 6pm.

Location: Fort Lauderdale, FL. Candidates must reside within 30 miles of the Fort Lauderdale office (3250 W. Commercial Blvd, Suite 200, Fort Lauderdale, FL 33309).


  • Once you complete training (which includes passing any necessary testing requirements), your salary will be $56,000 - $60,000/year, however, during training, you will be paid an hourly rate based on your annual salary.
  • Gainshare bonus up to 16% of your eligible earnings based on company performance.


  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Equal Opportunity Employer

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: Claims

Primary Location

: United States-Florida-Fort Lauderdale


: Full-time

Employee Status

: Regular
Work From Home: No