Claims Adjuster - Attorney Represented Injury



new hyde park, ny, usa · New York, USA · Albany, NY, USA · Williamsville, VA, USA · Bohemia, NY, USA · Rochester, NY, USA
Posted on Thursday, June 27, 2024
Customer Service Representative-Bilingual Spanish (2nd Shift)

Job Number

: 231349

Join Forbes’ 2023 Best Employer for Diversity!

If you’re a problem-solver with a passion for helping others, join our team as a Customer Service Representative-Bilingual Spanish. Supporting and building trust with our customers, you’ll service their unique needs while also offering available products. We’ve got you covered on the training - which will provide you with a solid base of insurance knowledge, so you’ll feel confident serving our customers. You’ll also benefit from a collaborative environment, along with ongoing coaching and development. This is a remote position; you’ll be provided computer equipment and in-depth training. Preferred candidates will live in the state of Florida.

Must-have qualifications

· Two years post-secondary education or higher

· In lieu of the above, a minimum of two years relevant work experience

Start Date: August 15, 2024

Work Schedules

  • 12:30 PM - 09:30 PM, ET, Mon Tue Wed Fri Sat
  • 12:30 PM - 09:30 PM, ET, Mon Tue Thu Fri Sat
  • 02:30 PM - 11:30 PM, ET, Mon Tue Wed Thu Fri

Work from home office requirements

  • Designated workspace free from noise and other distractions
  • High-speed internet at your expense unless otherwise required by law
  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
  • All Progressive hardware you receive needs to be connected to a surge protector


  • $21.50/hour-- Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role
  • Gainshare bonus up to 16% of your eligible earnings based on company performance.
  • An additional 10% when you work evening or weekend hours.


  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care.
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability.
  • Parental & family leave; military leave & pay.
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer


: Contact Center

Primary Location

: United States-Florida-Miami


: Full-time

Employee Status

: Regular
Work From Home: Yes