Claims Adjuster - Bodily Injury



Bedford, NH, USA
Posted on Thursday, May 30, 2024
Claims Adjuster - Bodily Injury

Job Number

: 229752

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As a non-attorney represented bodily injury claims adjuster on our team, you’ll independently complete coverage and liability investigations while managing both the physical damage and non-attorney represented bodily injury exposures of your claims. You’ll also support customer needs while ensuring a swift resolution. Ideal candidates will put their strong negotiation and customer service skills to use interacting with customers, insurance carriers, and others. Ongoing coaching will be provided, allowing you to feel confident in performing your job and developing relationships with our customers. Read on to learn more about some of the day-to-day responsibilities.

This is a hybrid role operating out of our Bedford, NH claims branch office. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Duties & responsibilities

  • Making coverage decisions that determine the extent of Progressive’s liability.
  • Gathering details through interviews and investigations regarding those injured in an accident.
  • Settling unrepresented bodily injury claims, among other things.
  • Calculates benefit payments and approves payment of claims within a defined monetary limit.

Must-have qualifications

  • Four years of relevant work experience with one year in claims handling.
  • OR Associate's degree and three years relevant work experience with one year in claims handling.
  • OR Bachelor's degree and one year in claims handling.

Preferred skills:

  • Auto and/or commercial insurance experience.


  • $59,800 - $77,400/year
  • Gainshare bonus up to 16% of your eligible earnings based on company performance.


  • 401(k) with dollar-for-dollar company match up to 6%
    Medical, dental & vision, including free preventative care
    Wellness & mental health programs
    Health care flexible spending accounts, health savings accounts, & life insurance
    Paid time off, including volunteer time off
    Paid & unpaid sick leave where applicable, as well as short & long-term disability
    Parental & family leave; military leave & pay
    Diverse, inclusive & welcoming culture with Employee Resource Groups
    Career development & tuition assistance

Equal Opportunity Employer

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: Claims

Primary Location

: United States-New Hampshire-Bedford


: Full-time

Employee Status

: Regular
Work From Home: No