Visible Voice Books is a brick-and-mortar bookstore located in Cleveland’s Tremont neighborhood. It is an independent bookstore with an emphasis on fiction, modern poetry, art, music, film, counter culture and current events. The 2,000 square foot store currently holds an inventory of new, used and antiquarian books exceeding 7,000 titles. It also features craft beer selections a wine bar/cafe, coffee, soft drinks, and events.

The person in this role would assist customers by recommending and locating books and other items, as well as completing general bookstore/cafe tasks such as utilizing POS system, providing outstanding customer service in person and over the phone, cash management, stocking/shelving, creating displays, cleaning, serving beverages, generating marketable content. We're looking for someone smart and creative who wants to take ownership of the position. Customer service skills, an eye for detail, and an interest in books are very important in this role. Qualifications:

Retail:

• Strong customer service and communication skills
• Retail Experience (bookstore experience a plus but not necessary)
• Demonstrates a passion for books and literature
• Tech savvy and comfortable with a range of windows-based software systems
• Self-motivated and conscientious in your work
• Able to work some weekend shifts
• Willingness to engage in marketing activities a plus
• Strong communication and collaborative skills

Job Type: Part-time

Salary: From $15.00 per hour

Benefits:

• Flexible schedule

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person