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Description

Consider a career that allows you to make a positive impact on others’ lives while enhancing your own. The Greater Cleveland Food Bank, the largest hunger relief organization in Northeast Ohio, provided over 60 million meals in 2026 to those in need across Cuyahoga, Ashtabula, Geauga, Lake, Ashland, and Richland counties.

Greater Cleveland Food Bank Mission Statement: “Together with our community, we provide nutritious food and essential resources so our neighbors facing hunger can thrive.”

Join the Greater Cleveland Food Bank team and experience a supportive culture of continuous learning and development. We offer competitive pay and excellent benefits, including:

• Paid Time Off and Holiday Pay beginning day one
• Low-cost medical, dental, and vision insurance
• Generous retirement plan
• Wellness programs
• Childcare assistance
• Tuition and Student Loan assistance
• Short-term and long-term disability coverage
• Life insurance

Apply today and become part of a mission-driven organization dedicated to making a difference in the community.

SUMMARY

This position is responsible for the day-to-day maintenance, coordination, and support of programs under the Children’s Nutrition Initiative. It will focus on the coordination of Web Portal Applications and Evaluation component for Kids Cafe (KC), Summer Food Service Program (SFSP) and Children’s Vended meal programs. Through these programs the Food Bank partners with community sites to provide nutritious meals. This position will work with these community partners to ensure all CNI sites are utilizing current technology and programs are evaluated. Travel required to all CNI sites. Position provides support to other Food Bank programs on a regular basis. This position requires that one work well in a team atmosphere and be committed to a high level of communication both internally and externally. Performance of the following duties is done personally.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This list is not all-inclusive, and other duties may be assigned.

• Responsible for the implementation and collection of evaluations for the KC, SFSP and Vended Meal sites.
• Prepare reports with Manager of Children’s Programs to submit to Director of Children’s Programs and Vice President of Community Partnerships.
• Schedule, organize and lead mandatory annual and refresher trainings to all KC and SFSP sites.
• Oversee the planning and implementation of outreach strategies for CNI programs. Responsible for connecting people in the broader community and cultivating relationships with individuals and other relevant organizations to increase number of CNI program sites.
• Work with current KC and SFSP sites to increase participation
• Provide support to Director of Children’s Programs and Manager of Children’s Programs for quarterly feedback sessions, annual orientations, and ongoing training for all KC and SFSP sites.
• Coordinate menu tasting with identified program sites, Manager of Children’s Programs, Nutrition Manager, Children’s Program Assistant, and Food Service Manager for KC and SFSP sites.
• Maintain and update GCFB Web Portal to ensure info is current.
• Organize and maintain all daily invoices for SFSP and KC.
• Provide ongoing trainings and support to sites on meal tech platforms, attendance platforms and Programs Portal as needed.
• Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings.
• All files must be organized by fiscal year and available for any audits. Internal documentation on spending, monthly menus, daily sign in sheets, site visit forms, required site licenses, pre-site approval forms, separate entity agreement forms, signed contracts, filed reimbursements, signed training documents and more information must be organized and updated all year.
• Ensure all CNI partner files are up to date and in compliance with program requirements and are reviewed annually
• With Manager of Children’s Programs, attend all Ohio Department of Education & Workforce (ODEW) trainings for KC and SFSP sites
• Conduct pre-approval visits, site visits and follow-up site visits for KC and SFSP sites. Complete paperwork needed for Manager of Children’s Programs to register new sites in ODEW’s system.
• Working with Manager of Children’s Programs, create an annual site visit calendar, assuring all KC sites are scheduled for their required visits each year and all SFSP sites are visited once in the first week of operation and again in the first four weeks.
• Communicate any issues on site visits with Manager of Children’s Programs so a corrective action form can be completed
• Provide customer service and ongoing support to program participants during KC and SFSP to facilitate smooth program implementation and resolve any operational issues.
• Hire, manage, and provide ongoing support for summer intern to ensure a successful internship with GCFB.
• Actively support and champion initiatives aimed at driving continuous improvement throughout the organization. May participate in one of the following: LEAN council, a kaizen, 5S campaign or other process improvement efforts to support continuous improvement and improved processes within the food bank.
• Performs other duties and special projects as assigned.

FEED Values and Organization-Wide Competencies

All employees are expected to demonstrate the following organization-wide competencies in a manner consistent with our FEED Values:

F – Fostering Engagement (Value)

We collaborate with our community and each other, embracing diverse ideas, perspectives, and experiences to strengthen our mission and deepen our impact.

• Collaboration (Competency): Builds productive relationships, shares knowledge, seeks diverse perspectives, and contributes to a positive team environment.
• Access and Awareness (Competency): Promotes dignity, respect, accessibility, and an inclusive environment where people feel welcomed and supported.

E – Excellence (Value)

We are responsible stewards of community resources, maintain high standards of performance, and continuously seek opportunities to improve, innovate, and create greater impact.

• Accountability (Competency): Takes ownership of responsibilities, decisions, and results; follows through on commitments and responsibly stewards organizational resources.
• Continuous Learning (Competency): Seeks feedback, learns from successes and challenges, embraces innovation, and pursues opportunities for growth and improvement.

E – Empowerment (Value)

We encourage, educate, and support our partners, volunteers, employees, and all those touched by hunger so everyone can contribute at their fullest potential.

• Developing and Supporting Others (Competency): Encourages learning, shares knowledge, provides support, and helps others contribute, develop, and succeed.

D – Dedicated to Service (Value)

We provide leadership in the hunger relief movement while keeping the people we serve at the center of every decision, action, and interaction.

Supervisory Responsibilities

N/A

Qualifications

Bachelor’s Degree preferred. Some college course work or associate's degree required. Three years related experience in social service preferred; or equivalent combination of education and experience. ServSafe Certified required (will offer training), Unencumbered Driver’s License. Required commitment to making interactions across different cultures and backgrounds a strength of our organization as demonstrated through work, life or community experience.

Physical Requirements and Environment

The physical requirements for this position include: Ability to frequently remain in a stationary position. Ability to move about inside the office to access file cabinets, office machinery, etc. frequently. Ability to operate a computer or other office productivity machinery constantly. Occasional ability to ascend/descend stairs to access workspaces. Occasional ability to position or move body to access filing cabinets or other work equipment. Ability to constantly exchange accurate information and communicate in person or via telephone with clients, partners, donors, coworkers and other members of the community. Must be able to constantly view a computer screen. Ability to move office equipment/supplies occasionally. Ability to lift 25-50 lbs. on a regular basis. Travel is frequently required for this position. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Salary Range: $45,000 - $47,000 per year, commensurate with experience

Proud to be a North Coast 99 Employer Ten Years in a Row!

Please note that the Food Bank does not sponsor employment-based visas for any positions. Applicants must be legally authorized to work in the United States without current or future visa sponsorship.

Any offer of employment is contingent upon the successful completion of a background check, drug screening, physical examination, and employment verification, all of which are conducted as part of the onboarding process.

The organization maintains a Drug-Free Workplace policy. Pre-employment drug testing includes screening for marijuana, THC, cannabis, and other prohibited substances.

Salary Description

45,000-47,000