The Opportunity

Come be part of a promising B2B SaaS venture supporting the profitable growth of small to medium sized e-commerce brands - Vandra is a start-up being incubated inside 1848 Ventures.

Through the application of sophisticated AI and machine learning algorithms coupled with nudges grounded in behavioral science, Vandra enables brands to squeeze more sales out of their existing site traffic.

We're is seeking a results-driven Senior Behavioral Designer to shape the shopper and merchant experiences for our AI-powered conversion rate optimization solution. This role calls for a person that thrives in a fast-paced, scrappy, start-up environment who can be effective at tactical and strategic levels. We want a team member that can generate foundational insights and deep knowledge of shoppers and their buying journeys as well as shape the future direction of our solution. We want someone that can also shift gears into execution mode, prototyping behavioral nudges to test and build, conducting user research to validate proposed nudges, and iterating on nudge designs based on the team’s feedback. We are looking for someone that welcomes close collaboration and partnership with engineering, data science, and product teammates to create a whole that is greater than the sum of its parts.

Responsibilities

• Develop a Deep Understanding of E-Commerce Brands and Online Shoppers
  Serve as the behavioral expert on our customers, e-commerce brands looking to profitably grow their businesses, and of e-commerce shoppers, whose purchase decisions we are trying to influence.

• Turn Insights into Action
  Collaborate with teammates in product, engineering, and data science to ideate on solutions and experiments to drive performance improvements, validate / disprove our most critical assumptions, and ultimately deliver on our core value proposition.

• Design Flows and Experiences
  Take broad, conceptual concepts and create flows and experiences that meet users' needs, are simple, intuitive, and easy-to-use, and provide teammates with the right level of fidelity to execute on.

Required Experience / Qualifications

• Proven track record of impact (quantifiable results on metrics that matter)

• Background in behavioral design

• Prior experience working at or with start-ups or early-stage initiatives (0 to 1)

• Experience designing, building, and shipping behavior-changing solutions

• Strong communication skills with an emphasis on clarity and conciseness

• Experience developing and executing customer and user research

• Proficiency in product/UX design

• Comfort operating in a fast-paced, dynamic environment with significant autonomy

• Proficiency with widely-used design and development tools (e.g., Figma, Miro, Jira)